Clear contact guidance Inquiries via onboarding flow Expected response windows outlined

Get in touch with Couponeau Ai

Couponeau Ai consolidates communications into a single, elegant onboarding channel—the Sign Up flow. This keeps messages linked to your session and routes them to the right team with speed.

How to reach us via the Sign Up flow

Inquiries are routed through the same onboarding path used to create your account. If you have questions about access, features, or site usage, begin the Sign Up process and submit your message as part of that journey.

Open Sign Up

Navigate to the Sign Up page and begin the onboarding sequence.

Add your message

Enter your question in the message field during onboarding steps.

Submit

Finish the flow and send your message. We’ll add it to the queue for evaluation.

Response times and availability

Messages entered through the Sign Up flow are handled in the order they arrive. Times may shift based on volume and regional holidays.

Typical response window

Most inquiries receive an initial reply within 1–2 business days.

Operational hours

Reviews take place Monday through Friday during standard business hours, excluding public holidays.

Priority processing

Providing clear context (page, device, and a concise description) can shorten the review time.